Who We Are
Ontra Accounting LLC ("Ontra Accounting," "we," "us") provides bookkeeping and accounting services. This Privacy Policy explains what information we collect through our website, including the Financial Fog Self-Audit, and how we use it. Questions? Email us at jen@ontrabookkeeping.com.
Information We Collect
- Contact information you provide through our forms: first name, last name, email address, and phone number.
- Self-audit responses: your answers to the 13 self-audit statements and your resulting score and tier, so we can show you your results and send you a personalized follow-up.
- Purchase information if you buy the Bookkeeping Jumpstart Session. Payments are processed by our payment processor; we do not store your full card number.
- Usage data collected automatically through cookies and similar technologies, such as pages visited and general device information.
How We Use Your Information
- To deliver your self-audit results and email you a copy with next steps.
- To send you relevant follow-up emails, resources, and offers. You can unsubscribe at any time using the link in any email.
- To schedule and deliver services you purchase.
- To operate, improve, and protect our website and services.
How We Share Your Information
We do not sell your personal information. We share it only with service providers who help us run our business - such as our customer relationship platform (Keap), website hosting, and payment processing - and only as needed to provide our services, or when required by law.
Text Messaging
If you provide your phone number, we may contact you about your results or services. Message and data rates may apply. Reply STOP to opt out of texts at any time.
Cookies
Our website and embedded forms use cookies and similar technologies for basic functionality and analytics. You can control cookies through your browser settings.
Data Retention & Your Rights
We keep your information for as long as needed for the purposes above. You may request access to, correction of, or deletion of your personal information at any time by emailing jen@ontrabookkeeping.com.
Children's Privacy
Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The effective date above reflects the latest revision. Continued use of the website after changes means you accept the updated policy.
Contact
Ontra Accounting LLC
Email: jen@ontrabookkeeping.com